Identify more in-store customers with POS

Changelog What’s new in Shopify Back to Changelog October 28, 2026 Identify more in-store customers with POS Shopify POS now recognizes eligible in-store shoppers who have previously checked out at a store powered by Shopify Payments, a network of hundreds of millions of buyers.

When a buyer chooses to receive a digital receipt to their Shop app, by email, or by text, the purchase is connected to a customer profile and saved to your customer list, without staff asking for contact details at the register.

Buyers can choose a digital receipt and to share their details with you in just one tap, and you can identify more in-store customers shopping with you without holding up the line asking for an email or phone number. The more in-store customers you know, the more you can invest in those relationships.

Identifying more customers at checkout grows your customer list and gives you a foundation to market to them (if they've opted in to marketing), personalize their experience, and give them a reason to return. This is available in v11.

17 of the POS app and works with Shopify Payments for POS when you have Shopify Network Intelligence enabled in your settings in admin. If you have a buyer-facing display, Customer View must be running v11. 17 or later, no other action is required. If you do not have a buyer-facing display, you need to enable customer receipt selection in the Shopify admin.