Best Buy names chief fulfillment and operations officer
Duane Scarboro is responsible for sourcing, supply chain, fulfillment, delivery and service in the new role, which went into effect last week.
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medium
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An article from Best Buy names chief fulfillment and operations officer Duane Scarboro is responsible for sourcing, supply chain, fulfillment, delivery and service in the new role, which went into effect last week. Published July 21, 2026 Kelly Stroh Senior Editor Share Copy link Email / Print License Add us on Google A Best Buy Outlet storefront.
Duane Scarboro, the electronics retailer's new chief fulfillment and operations officer, has been with the company since 2003. Courtesy of Best Buy Listen to the article 2 min This audio is auto-generated. Please let us know if you have feedback.
Best Buy named Duane Scarboro as chief fulfillment and operations officer, effective immediately, according to a July 14 press release. In his new role, Scarboro will oversee sourcing, supply chain, fulfillment, delivery, service and execution in stores, per the press release.
Scarboro first joined Best Buy in 2003 and most recently served as SVP of supply chain distribution operations, responsible for all distribution center operations, engineering and automation solutions, according to his company bio. Prior to Best Buy, Scarboro held leadership positions at J. C. Penney.
Scarboro’s promotion was one of several the electronics retailer announced this month as incoming CEO Jason Bonfig prepares to take the helm of the company. The leadership changes come as Best Buy looks to improve order accuracy and enable faster shipping capabilities.
In 2024, the retailer announced plans to expand and upgrade its distribution center footprint, including rolling out autonomous guided vehicles at a facility in New York and opening a delivery distribution center in Texas.
The Texas facility, the 20th such site in the company’s network, is meant to drive faster shipping by refilling store inventory and offering a wide range of options for next-day delivery. Also on the delivery front, Best Buy named FedEx as its primary parcel carrier last year.
The electronics retailer said at the time FedEx’s Sunday delivery capabilities and real-time tracking data were advantages. Recommended Reading FedEx named Best Buy’s primary parcel carrier By Max Garland • Sept.
5, 2025 Best Buy revamps C-suite ahead of CEO change Retail Dive Add us on Google Share Copy link Email / Print License Filed Under: Operations Management, Logistics, Retail
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This briefing is based on reporting from Supply Chain Dive. Use the original post for full primary-source context.
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