EcommerceIndustry ContextThursday, May 14, 20262 min read

Modern Retail+ Research: Marketers’ AI use rises, but tech skills stall

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Modern Retail+ Research: Marketers’ AI use rises, but tech skills stall
Executive Summary

Modern Retail’s survey — which has been conducted annually since 2022 — found that marketers’ adoption of AI technology has risen significantly. In 2022, 44% of brand and agency pros said their companies were investing in AI technology. That percentage rose to 57% in 2023 and 71% in 2024, before hitting 86% in 2025.

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Industry Context

Useful background context, but lower-priority than direct platform, community, or operator intelligence.

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medium

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Key Stat / Trigger

No single quantitative trigger surfaced in this report.

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Brand SellersAgencies

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This briefing is based on reporting from Modern Retail. Use the original post for full primary-source context.

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