Batteries Plus’ modernization journey prepared it for agentic AI
Consumer electronics retailer Batteries Plus has made a deliberate, multi-year modernization journey that it said has positioned it to scale artificial intelligence (AI) across its business. Karthik Jambulingam, senior director of enterprise architecture, shared with Digital Commerce 360 how Batteries Plus has transitioned its core systems to a scalable, cloud-enabled, and data-driven infrastructure. His team […] The post Batteries Plus’ modernization journey prepared it for agentic AI appeared
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Consumer electronics retailer Batteries Plus has made a deliberate, multi-year modernization journey that it said has positioned it to scale artificial intelligence (AI) across its business.
Karthik Jambulingam, senior director of enterprise architecture, shared with Digital Commerce 360 how Batteries Plus has transitioned its core systems to a scalable, cloud-enabled, and data-driven infrastructure.
His team called the “strategic evolution” a way of “positioning Batteries Plus to more effectively deploy AI solutions that enhance the customer experience, improve operational efficiency, and accelerate business growth.” Jambulingam said Batteries Plus’ focus has been on building a “future-ready” and “AI-ready” foundation.
“The AI readiness gap is something many organizations miss,” Jambulingam told Digital Commerce 360. He called this overall modernization approach “AI-Ready Enterprise Architecture.” Batteries Plus is No. 956 in the Top 2000 Database. The market research tool ranks North America’s largest online retailers by annual ecommerce sales.
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This briefing is based on reporting from Digital Commerce 360. Use the original post for full primary-source context.
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