Batteries Plus launches 3 new AI tools
Batteries Plus just released its proprietary artificial intelligence (AI) with the goal of supporting franchise development and improving the customer experience. Three separate tools will assist the retailer with finding new franchise owners, answering store phone calls, and helping associates and customers find the right product faster, Batteries Plus said. The rollout, announced Aug. 31, […] The post Batteries Plus launches 3 new AI tools appeared first on Digital Commerce 360.
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Batteries Plus just released its proprietary artificial intelligence (AI) with the goal of supporting franchise development and improving the customer experience.
Three separate tools will assist the retailer with finding new franchise owners, answering store phone calls, and helping associates and customers find the right product faster, Batteries Plus said. The rollout, announced Aug. 31, is underway across all Batteries Plus locations. The retailer expects full deployment by the end of September.
It built t he tools through a combination of vendor partners, consultants and in-house development. They’re part of a larger effort from Batteries Plus to embrace agentic AI. “This is not creating AI for the sake of breaking into the world of AI, said Scott Williams, CEO, in a statement.
“This is creating tools that genuinely assist our entire proprietary business model, so that everyone from the corporate level to our store associates can work efficiently and confidently as the experts in charge dedicated to serving our customers.” Batteries Plus is No. 956 in the Top 1000 Database.
The market research tool tracks North America’s largest online retailers, ranking them by annual e-commerce sales and more. Batteries Plus is also No. 892 in Digital Commerce 360’s new AI Rankings. That set of rankings is available in the Top 1000 Pro with AI Database.
News Batteries Plus' modernization journey prepared it for agentic AI Abbas Haleem | Jul 7, 2026
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