Yodel by InPost website & app no longer available

The Yodel and even the Yodel by InPost brands have ceased to exist for consumers across the country today, as all services are transferred to InPost. From 17th July 2026, Yodel by InPost’s services, including its website and app will become a part of InPost’s range of service and will no longer be available to access via www. yodel. co.

uk or the Yodel by InPost app. All notifications relating to parcels sent via Yodel by InPost’s home delivery, home collection and store services, will now be sent by InPost. All notifications relating to deliveries will continue to be sent by InPost.

No action is needed on your part From today, parcel tracking will no longer be available via the Yodel by InPost website but you can track your deliveries using the InPost website (www. inpost. co.

uk) and the InPost mobile app During the transition period, you may still see the Yodel name on retailer websites and apps whilst partners transfer over to the InPost brand into 2027.

Whichever name appears at checkout, your parcel will be delivered by InPost and can be tracked via the InPost website or app A separate offering “Yodel Direct by InPost” will not be impacted by this change.

You can continue to access the Yodel Direct by InPost website, services and Yodel Direct by InPost accounts If you have an open complaint, claim or enquiry with Yodel by InPost, this will continue to be handled — contact InPost at help@inpost. co.

uk or via the InPost website or app Customesr with active accounts on the Yodel by InPost app no longer be able to access any features in the Yodel by InPost app, including tracking any parcels, applying inflight preferences or managing any My Account delivery preferences you have set.

From today, opening the Yodel by InPost app will show a message directing you to the InPost app; you can delete the Yodel by InPost app from your device at any time — this won’t affect your deliveries. Any delivery preferences that you have set in the Yodel by InPost app will continue to be applied to your eligible home deliveries delivered by InPost.

If you wish to manage or update your delivery preferences, this will be available via the InPost mobile app. Within the InPost app, where you may be prompted to bring across your existing delivery preferences from your Yodel by InPost app account. If this option isn’t available for your account, you can set your preferences again manually in the InPost app.

What3words preferences entered in the Yodel by InPost app will not be available to edit at this time but will still be used for any home deliveries being delivered to an address with a what3words address associated. InPost will be adding the ability to add and edit what3words to the InPost app in the near future and will notify you once this is available.

In the meantime, to remove any what3words locations, you will need to remove your address in the InPost app and re-add with new delivery preferences. You will still be able to share individual inflight requests relating to ad hoc parcel deliveries via the InPost app and website post this date.