ASOS Stylist app launched on ChatGPT

ASOS have jumped into the world of Agentic commerce, and launched ASOS Stylist, an app in ChatGPT, bringing fashion discovery through products and video content to customers in the UK and US. The ASOS Stylist app helps customers discover ASOS products directly in ChatGPT and shop them on ASOS. com.

With video, the app goes beyond today’s AI shopping tools, which are primarily limited to text and static images. This is part of ASOS’ ambition to make fashion discovery faster, easier, and more inspiring for customers, wherever they choose to browse.

ASOS Stylist uses Bambuser’s new Intelligence Layer capability and video player widget to transform ASOS’ product catalogue and video library into structured, machine-readable data that can be processed, retrieved, and returned, by large language models (LLMs) in real time as shoppable videos.

Shoppers can browse individual products or complete looks by category, occasion, or trend, receive styling guidance, and explore pieces from hundreds of brands on ASOS.

For example, when ASOS Stylist responds to a prompt such as “show me pastel floral A-line dresses for spring” it instantly searches across ASOS’ brand portfolio and returns a curated edit tailored to the context of the conversation.

Customers can see products in motion through video, click through for more details, and seamlessly continue their journey on ASOS. com to explore and purchase. The experience is designed to be highly visual, bringing immersive product imagery and video, including livestream content, directly into the chat.

When customers click on a product this expands to show more details, including pricing, and customers can tap through to “Shop on ASOS” to complete their purchase, creating a seamless journey. ASOS has had an AI Stylist in its mobile app for some time, giving us a strong understanding of how customers use conversational AI to discover and shop fashion.

We’ve taken those learnings and applied them to build a new AI Stylist experience with ChatGPT, extending what already works into a new platform, capturing a new audience that increasingly starts their shopping research on agentic platforms, and guiding them back to discover and transact on ASOS. com.

Customers are increasingly turning to AI for shopping and style inspiration, but the experience can still feel fragmented and hard to visualise. ASOS Stylist brings fashion discovery, styling advice, and shoppable products together in one seamless, conversational experience.

It’s an important step in how we’re using AI to reduce friction and enhance the way customers shop with ASOS. – Melissa Lim, Head of Product, ASOS