Are you ready for CustomerX on 14-15th October?

A new era of connected commerce is here. The customer is everywhere, always on, always connected. The smartest businesses don’t just compete for attention – they collaborate to win it.

CustomerX is bringing together leaders from retail, media, fintech, travel, hospitality, and technology – all shaping how brands engage, convert, and retain today’s connected consumer. And the full CustomerX Agenda is now live, so if you’ve not yet booked your ticket, now is the time to do so.

You’ll get two days built to show commercial, marketing, digital and CX leaders exactly how sectors outside their own are taking a bigger share of the wallet – and how to copy, collaborate or compete for more of it.

From the ‘Threenote’ stage (think the Graham Norton Commerce Couch) and hands-on Learning Labs, to closed door Think Tanks and the Live Commerce Studio – every session is built to share who’s winning it customer wallet, how they did it, and what you can take back to compete harder.

CustomerX is your opportunity to Collaborate, copy and compete with peers both in and out of your sector. Forge new cross-sector customer acquisition partnerships. Curated Discovery Trails – innovation tours designed to cut through the noise, guiding you directly to the innovations and partners that align with your strategic goals.

Find new technologies that best serve your customers cross-sector. Learn how to reach new customers in sectors you don’t yet serve to enter new markets. Join our Commerce MediaX, Customer Experience and Commerce AI Summit Exec Briefs – deep, Think Tank format discussions fuelled by the panel and roundtable setup hosted by a RetailX moderator.

For more of what CustomerX is all about, watch our video with Ian Jindal above!